Privacy Policy

At Babyespace, we are dedicated to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our applications, operated by RRR FINANCIAL SOLUTION PRIVATE LIMITED. By using our app, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.

Information We Collect

During Registration

When you register on our app, we may collect your name, address, phone number, email, gender, date of birth, and preferences.

Account and Transaction Information

For services like payments and deliveries, we collect your billing and delivery address, credit/debit card information, and tracking details.

User Activity

We track data on your activities in the app, such as product preferences, delivery information, disputes, and communication in forums.

Browsing Information

We collect your IP address, browser type, operating system, pages viewed, and sessions to enhance the user experience.

Mobile Application Data

When you use our mobile app, we collect your device’s information, including its operating system and device ID.

User Interaction

We track clicks, scrolls, conversions, and other interactions to analyze your user journey in real-time.

How We Use Your Information

We use the information collected for the following purposes:

• Verifying your identity.
• Providing and managing our services.
• Improving and customizing our services through data analysis.
• Sending promotional offers, updates, and push notifications.
• Preventing misuse of our services and responding to violations.
• Charging subscription fees, if applicable.
• Complying with legal requirements and investigations.
• Providing live tracking of orders and deliveries.

Sharing Your Information

We may share your information with:

• Service providers who help us deliver our services.
• Financial institutions for payment processing.
• Affiliated companies and designated service providers.
• Legal, insurance, or regulatory bodies if required.
• Our employees, contractors, and third parties for processing purposes.
• Public platforms if you voluntarily upload information.
• Other companies in case of a merger or acquisition.

If we collaborate with third parties to offer products or services, their privacy policies will apply to your data.

Cookies and Similar Technologies

We use cookies and similar tools to analyze trends, manage the app, and gather demographic data. You can control cookies through your browser settings. We also use automatic data collection for analytics and reporting.

Security of Your Information

We implement security measures to protect your data, but please note that no method of transmission is 100% secure.

Service Announcements

We may send you notifications or announcements related to our services, even if you opt out of promotional communications.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Parents should monitor their children’s use of the internet and apps.

Data Retention Policy

We retain user data for 12 months or as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will take steps to delete or anonymize the data securely.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on the app, and continued use of the app means you accept the new terms.

For any questions or concerns, please contact us at support@babyespace.in.